Marlene has been my Service Advisor for two vehicles and probably 12-15 years. She always takes great care of me and I feel like all of the people who work there are in lock step to ensure my vehicle is in excellent condition. I highly recommend their service operation.
i wanted to give a shout out to Oxmoor Ford. I know dealerships get a bum rap. We've desperately been looking for a decent car for a nephew. A real hardship case. 3 children, no way to get to work. Oxmoor Ford really listened to us today and got us into a decent used car for a price we could afford. It was still more than we wanted to pay but by and large, was the best one we've looked at in weeks. Billy came out and he prayed that this car would be a reliable and safe car for this sweet family. Our sales person, Gabe, thanked us for being a part of this sale. Our nephew could not stop smiling. Thank you Oxmoor Ford. You have hopefully kept a family from falling into destitution and hopelessness.
Loved our salesman. Great experience overall. They fell short on cleaning car for final delivery. When I pointed out a few areas on interior to electronic whiz, he gave me pointers instead of asking someone to address my concerns. Overall great experience.
Sebastian did a really good job helping us into a certified pre owned Focus
The service was good,But they never want to give me the Lincoln wash they run it through the wash don't valcum or dry off.So I am trying to find a number for the Lincoln office so I can find out is that all the wash is.They can be a little nicer when asked a question.
Christian Sanchez was a great salesperson to deal with.No pressure very helpful navigating A lot of new options on vehicle
Me Sanchez was very helpful and a very nice person.It made our buying experience a lot less stressful.
Excellent to deal with from start to finish. Very efficient in timing getting in and out on the repair. Marlene was excellent in getting the problem diagnosed and scheduling the repairs, a true team player.