Testimonials

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DealerRater Feb 23, 2024

So Clean, So Fresh with Quality work, Friendly environment doing it right and delivering on what was promised. Adjusted my time for maintenance because I was running late, they still had it completed when I was told. Found my new to me Ford Dealer Service Department!

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DealerRater Feb 23, 2024

Everything was good. Routine oil change and tire rotation, but an overall check was done on my car. That is nice.

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DealerRater Feb 21, 2024

Oxmoor Ford service was excellent on my 2021 Escape Fleet vehicle. Service was quick and Josh in service was cordial and efficient. I waited while the oil was changed and the tires rotated. All in all about 70 minutes total time. The service waiting area was clean and offered waters and coffee if interested. Soft drink machines and snacks available if interested too. Bob from the dealership called me the morning of service (2/19/2024) to see if I would like them to pick up my car and bring it back to my house once service completed! I didn’t know they offer this. ...

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DealerRater Feb 16, 2024

Very professional employees. Exceptional service provided by Lindsey and his service technicians. Will be referring everyone I know to this service department.

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DealerRater Feb 15, 2024

Everything was fine. They took my car in for its oil change promptly. I had to wait about an hour and 45 minutes for my car.

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DealerRater Feb 15, 2024

Friendly, helpful staff, large pleasant atmosphere in the customer service center waiting area, quality workmanship

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DealerRater Feb 9, 2024

Very good experience for my first visit to this dealer. The tech was knowledgeable and polite.

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DealerRater Feb 8, 2024

Ross was easy to talk to and patient with my lack of understanding about one repair that was done

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DealerRater Feb 5, 2024

I took my 2011 Ford Fussion in for some routine maintenance. Ross was courteous and professional.

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DealerRater Feb 5, 2024

I took my car in for a recall and an oil change. Ross was fantastic! Super efficient and very friendly. Overall very satisfied with my first visit!

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DealerRater Feb 3, 2024

I just had 100k Service performed at Oxmoor Ford and the Service Advisor, Kaynon was professional and friendly and provided Great customer service experience.

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DealerRater Jan 31, 2024

My second time in for routine maintenance on my Ford Escape. Always great service, timely repairs and nice accommodations while I wait. I bring work with me and the fact there are work stations and WiFi is a big help.

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DealerRater Jan 31, 2024

Courtney made the whole process of me buying my first car so comfortable and easy! 10/10

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DealerRater Jan 30, 2024

The staff is friendly and provided service faster than I expected. They even washed my vehicle as a courtesy!

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DealerRater Jan 29, 2024

Great staff! Very easy to work with and friendly. I really appreciate all the work Doug and staff did for me.

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DealerRater Jan 26, 2024

Was greeted promptly with a smile, kept informed about the process, all went painlessly well

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DealerRater Jan 25, 2024

Easy and clear about how the process will go. Very attentive to my needs on my vehicle

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DealerRater Jan 24, 2024

Came in for a oil change was there maybe 30 to 40 minutes? They did an excellent job. No problems but highly recommend this dealership.

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DealerRater Jan 13, 2024

I was not sure but when I came into the dealer to have my break light fixed. I came to know that my appointment was in 10 days but they still accommodated me.

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DealerRater Jan 8, 2024

Our salesman was most honorable with us. Told us exactly what we needed to do and hid nothing. Very patient. All concerned were great throughout the whole process of buying!

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DealerRater Jan 5, 2024

did not get my needs cover but not the Falt of this dealership. did not have the parts required to fix my problem and do not know when the parts will be available.

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DealerRater Jan 4, 2024

The service manager, Ross, was courteous and professional. He was able to get my recall work done in one day.

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DealerRater Jan 2, 2024

Friendly and knowledgeable staff. Able to provide the truck I was looking for and make the whole process simple and fast (<48 hours start to finish).

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DealerRater Dec 28, 2023

Ahmed was fantastic was very patient with me choosing the right vehicle!!! A+++++ service for sure

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DealerRater Dec 20, 2023

Just purchased a 2021 Nissan Frontier with Oxmoor Ford, they worked with me on the process making it quick and easy. Wyatt--the sales person--and Bryce---the financial advisor--were so helpful and worked to get me into the truck. I would recommend Oxmoor Ford to friends

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DealerRater Dec 20, 2023

I just purchased a 2021 Ford Edge with Oxmoor Ford, and the process was seamless. Victure Brown was our sales specialist, and he did a great job. Victure was knowledgeable about the car and its history, and he answered all of our questions. He was especially kind to my wife and two daughters who were with me, and the entire team made the process very quick. Showing up somewhat unannounced to test drive a car that recently went on the lot and then driving away with the car in less than two hours is the easiest and quickest car purchase from ...

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DealerRater Dec 6, 2023

Very good customer service. The staff was willing to work with me and listened to my multiple requests and at the end, all together we were able to find the best fit for me without having to give away features of the vehicle.

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DealerRater Dec 6, 2023

Extremely clean facility. Courteous service advisors and management team. Anticipated vehicle repair time 2 days. Total time for diagnostics, receiving ordered parts and install time was totaling 8 days, rental came out of our pocket. Explained displeasure with service manager, he had the dealership reimburse us for rental charges.

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DealerRater Dec 5, 2023

Ross was my service person. He was outstanding, very helpful and informative in dealing with my vehicle service and repairs.

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DealerRater Nov 30, 2023

Service was prompt and efficient. Dontae Smith was a delight to work with. I still have an issue with my iPhone “communicating” through the “dash” of my car. Have made separate appointment to address this problem.

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DealerRater Nov 24, 2023

Our salesman Mr. Cash was very knowledgeable about any questions I asked . Everyone was very pleasant to work with .

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DealerRater Nov 24, 2023

I had a great experience with the service manager. 10/10 highly recommend. The wait wasn’t that long.

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DealerRater Nov 17, 2023

Patients, knowledgeable, and very friendly. Courtney my sales representative was pleasant to work with, I new felt pressured and gave me time to make my decision. Purchased my vehicle and felt completely satisfied.

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DealerRater Nov 7, 2023

Doug Kimmons Fleet & Lease Director made the purchase easy. Will be buying more from this location due to his expertise.

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DealerRater Nov 2, 2023

I had an automotive emergency and Oxmoor Ford took immediate action to right the situation!

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DealerRater Oct 31, 2023

I had a fantastic server experience. Josh moseley took great car of my car and made sure to communicate with me!!

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DealerRater Oct 28, 2023

Everyone at the dealership were very helpful. They got the repairs made in a very quick fashion.

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DealerRater Oct 28, 2023

The sales person was very friendly and helpful and not pushy. Worked with me all the way.

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DealerRater Oct 26, 2023

Omar was very helpful in finding a vehicle for me that fit my needs and my budget. Great experience!

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DealerRater Oct 24, 2023

Omar was very patient and very helpful. He pulled up a nice selection of cars for us to review and even took us to an off site to look at another vehicle. I rate him 10 out of 10.

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DealerRater Oct 23, 2023

Oxmoor Ford has the most attentive service staff. They get you in and out in reasonable time. This is why I have been doing business here for over 30 years.

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DealerRater Oct 19, 2023

Relatively timely appt, though the advisor acted like was unsure why I was there, though I had specified in making the appointment.

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DealerRater Oct 17, 2023

I needed a van to transport my larger dogs. I made an appointment with Claudia and then met Omar Marsh and worked with him as my salesperson. Omar was very kind and efficient. I will definitely go here again for my next vehicle.

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DealerRater Oct 9, 2023

It was easy to make an appointment. Great customer service and work was done in a timely manner. I was disappointed that I did not receive a car wash

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DealerRater Sep 30, 2023

They did the update quickly, i was told i would have to leave it, but I didn't.. I feel like the problem is fixed. My radio needed an update.

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DealerRater Sep 27, 2023

Scheduling service and coordinating with Rachel was blissful! She was patient and cooperative and understanding! From after hours/evening drop off to pick up the next day, the whole process was seamless and efficient! Dante was polite and informative when he called to let me know my vehicle was ready, and the cashier was also pleasant and quite personable. The shop was incredibly clean and very well organized!

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DealerRater Sep 22, 2023

My service experience was amazing. I made an appointment and within an hour they denoised my issue and had the part in about an hour.

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DealerRater Sep 22, 2023

Service Advisor was polite and courteous. Truck was completed in the amount of time they quoted. Waiting area is comfortable.

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DealerRater Sep 21, 2023

A good job, finished the job and did very well. Runs and performs very good.

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DealerRater Sep 20, 2023

Service is always delivered as promised and is prompt. Been a customer for 25+ years.

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DealerRater Sep 19, 2023

Kaynon was my service advisor and did a great job. He was extremely courteous and very professional.

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DealerRater Sep 16, 2023

First impressions are important, and from my first minute at Oxmoor Ford I made to feel welcomed. Aaron came across as friendly and very professional...no hard sell which I find unsavory. Thank you for helping me find the right vehicle. I would definitely shop there again.

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DealerRater Sep 14, 2023

Great service & when you make an appointment for The works oil change you are given a time & they are done!

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DealerRater Sep 8, 2023

Dontae was Great! When arriving he jumped in and got all the info needed. I mentioned I had a recall service scheduled for the end of the month. He checked and got that included with my 50000 mile service. All was completed in two hours. They washed the car, too! Thanks to everyone.

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DealerRater Sep 7, 2023

Easy to schedule. Easy drop off. A clean Service dept with knowledgeable, friendly service techs.

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DealerRater Sep 1, 2023

Josh did a great job explaining everything that was needed for maintenance. I appreciated how it was all laid out. Thanks

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DealerRater Sep 1, 2023

Oxmoor Ford was very responsive and did a nice job with the repairs on my F-150

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DealerRater Sep 1, 2023

Great customer service by Josh. In and out promptly. Explained what will do on next visit.

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DealerRater Aug 31, 2023

Wyatt helped us with the purchase of a beautiful Lincoln Nautilus. The experience was professional and seamless.

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DealerRater Aug 28, 2023

Everyone was professional and courteous. My representative was very informative about my vehicle being ready and the cost

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DealerRater Aug 28, 2023

I can always count on my service being completed quickly and Kaynon is always professional and courteous.

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DealerRater Aug 25, 2023

Extremely comfortable, very professional and customer oriented personnel. Excellent communication skills and detail oriented team.

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DealerRater Aug 22, 2023

Dealing with service department at this time, adviser was helpful with my concerns of an ongoing problem with my Ford Edge.

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DealerRater Aug 20, 2023

I went to Oxmoor Ford to find out what my vehicle was worth and while there I saw possibly the last Mach 1 that they will get and decided to trade my vehicle in for (an investment for the future) for a 2023 Mach 1. The dealership was more than fair with the overall deal and I was elated. I would recommend John Safi as a great salesman and a person to trust in dealing with Oxmoor Ford.

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DealerRater Aug 11, 2023

We really appreciated all the help our salesperson provided to us. He took the time to explain all the extras the car had.

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DealerRater Aug 9, 2023

Fast easy and affordable everything went smoothly would recommend this dealer to friends and family

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DealerRater Aug 2, 2023

Everything was done on a timely matter. I am well pleased. Thanks mark and your team.

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DealerRater Jul 26, 2023

This service was for a Recall and the time required was made very clear by both the scheduler and Mark in service. I was therefore able to set up my rides a week in advance ... (very helpful)

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DealerRater Jul 20, 2023

After waiting for seven months to receive a valve cover from Ford manufacturing, Josh Mosley and the at Oxmoor Ford did an excellent job on the repairs and more importantly keep me informed as to the progress with good communication. Also, when I picked up my vehicle, it was spotless inside and out.

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DealerRater Jul 12, 2023

The atmosphere was very warm and welcoming, i was helped immediately, they made the buying experience enjoyable.

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DealerRater Jul 11, 2023

Dontae was very efficient and helpful. Everything went smoothly and the team washed my car before returning to me.

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DealerRater Jul 11, 2023

Always take care of my vehicle issues with no trouble,keep me informed of all possible problems.

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DealerRater Jul 6, 2023

Very Efficient, quick and courteous service by the representative. Explained charges for my service visit.

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DealerRater Jul 6, 2023

Dontae did a good job of estimating the time and costs for my repair, and keeping me informed while the work was being performed. The shop did a good job completing the work.

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DealerRater Jul 6, 2023

Great experience with pick up and return! Top notch communication through out the entire process!

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DealerRater Jul 1, 2023

Listens and pays attention to detail about what you are looking for and willing to help. Courtney found the best deal and car for my family.

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DealerRater Jun 12, 2023

The service was good the people were friendly they got me in and out fast.

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DealerRater Jun 11, 2023

First time using their service department, I called for an appointment and had available time. Very professional, I’m taking my other vehicle back to them too

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DealerRater Jun 10, 2023

I was completely satisfied with the personal greeting I received upon arrival, the verbal assistance from Josh and the technical work performed in a timely manner.

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DealerRater Jun 10, 2023

Doug Kimmons is absolutely fantastic and makes the buying experience smooth, fast and fun! He’ll take of you today and in the future!

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DealerRater Jun 8, 2023

They did exactly what they said they’d do. Honestly expected them to low ball our trade in, pleasantly surprised when they gave us a great offer. Total process done quicker than any other car I have purchased. Hassle-free. Will be buying my son’s car here too.

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DealerRater Jun 2, 2023

My experience was amazing, the staff was awesome and very accommodating. I highly recommend doing business with oxmoor ford and would do business with them again one thousand percent.

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DealerRater May 17, 2023

Fast and good job. Easy in and easy out. Brandon was easy to work with.

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DealerRater May 16, 2023

Dealer did a great job changing oil and rotating tires. Disappointed that they will no longer be a Lincoln dealer. Sorry to see them go since they can't do any lincoln warranty work.

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DealerRater May 12, 2023

Very good service and sales department. This is my second truck I am buying from Oxmoor Ford.

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