Got it done, but I was disappointed the entire way and had to bring it back to have them clean up their garbage and fix the issue. Communication happened when I called, nothing proactive. Took three times longer than quoted.

Made the appointment on the Ford App easily and the service team was punctual and efficient. My Ranger with 90k runs good as the day I got her.

I set up my appointment with Ashley. I brought my car in for brakes, etc. they did a great job and got me out when promised.

I went in for an oil change they tried to sell me air filters that I had already had replaced. They told me my tires and brakes were good on my car. I knew that they were not. I brought it to the service advisor's attention and asked that he remeasure my tire tread and they did and they apologized for writing down fraudulent information on my paperwork. Then I had mobile service a few days ago for a recall on my car and that person told me there was nothing wrong with the camera which indeed it did not work, and I brought it to his attention that it did not work so he went ahead and replaced it anyway. He also told me that he topped off all my fluids and checked my tires. I had just got an oil change the week prior so I knew my fluids were fine and I also knew my fluids were fine because I had my son. Check my fluids when I got home after my oil change. And this person that came out to replace my camera as a recall on my car, also stated my tires were good which they are not. They need to be replaced. The truck is very low on them. Anyway, I didn't even address it with him because I will never go back to Oxmoor Ford. This is the second person that did not thoroughly check my car and lie lied to me.

The job was completed in a timely manner. The people were nice to deal with

I used to get my car serviced at a dealership 15 minutes away, but then a colleague raved about Oxmoor Ford, so I switched, even though it's a 45-minute drive for me now. Honestly, I'm completely satisfied with the service team every time I bring my F150 in, whether it's for an oil change, new tires, or brakes. There was one time I had an issue, and the management listened and made it right. And trust me, I used to do all my own car work, so I don't easily trust others with my vehicle. Jeff Vanbuskirk and the whole Oxmoor team get a big thumbs up from me!

Sercice department was very pleasant and thorough explaining the task. Timing was prompt to their explanation of the service.

As scheduled, quick service, kept me informed of progress. Offered me an oil change contract at a reasonable price

Very proactive on the recalls. They send a technician to our house and he got it done very fast. It was a simple software update but nevertheless I'm please with their service. Thank you.

Was on time but the recall part wasn’t available, so had to reschedule for another time.

Ashley was very professional and provided updates on the status of the repair work in a timely matter. I appreciate the extra effort made by the technician to find a solution to why a particular warning was still on. Thanks to everyone who helped to return my car back to drivable again.

Proactive on recalls. Prompt on appts. Appear to do effective work. Friendly and professional personnel.

They were very helpful in getting a new tire Very pleasant to work with Good follow up

Recall work and regular service were done on time. Text updates were very useful. Thanks.

Completed the recall correctly, never got anything stating exactly what he did/ upon getting back in my car, found that my phone holder was broken and papers had been left out of the console after work was completed